FAQs

Do you have a minimum order for free delivery?

Yes. Our minimum order for free delivery is £20 within 10 miles of Buxted. The minimum order for free delivery for over 10 miles and up to 20 miles in £50, otherwise we charge a small delivery fee.

When will I get my order?

We aim to deliver your order to you as soon as possible usually within 2 days.

What if I’m not in when you deliver?

No problem, we will leave your order in a safe place at your address if no one is in. Or, let us know the best place to leave it when you make your order. We will post the invoice through your letter box. Don’t forget to leave us the empty polybox(s) for us to take away.

How is my order packaged up?

We use white expanded polystyrene boxes (polyboxes) to deliver your order. These are efficient enough to keep your food frozen for a long time (our supplier says 2-3 days, but we haven’t put that to the test!). We would prefer to reuse them as much as possible so please keep hold of them until we can collect the empties when we deliver your next order.